Tucson Bike Tours FAQ
Do I need to purchase tickets in advance?
Yes. There there might not be availability if you show up without a confirmed booking.
Can I cancel or re-schedule a tour I booked?
While no refunds are given, you may re-schedule a tour up to 48 hours in advance. Re-scheduling options are subject to current availability.
Is your booking system secure?
Yes, it is SSL encrypted. Our website is through SquareSpace and our reservation platform is with Xola and Viator. These are big names using Amazon technology.
How suitable is the riding for less experienced riders?
If you have basic confident riding a bike, then you should have a very enjoyable and safe feeling experience on our tours. Our TripAdvisor reviews confirm this. You can always decide to walk your bike if a particular stretch appears too advanced your your experience and skill set. Our rentals are on a bike path. No cars are allowed, but you'll still need to be aware of other bikers and pedestrians.
Can minors join the tour?
Yes. Physically capable youth that are at least 4'8 (142cm) are encouraged to join. If you aren't sure, The Loop is probably the safer bet.
How fit do I need to be?
You need just a minimal level of fitness. The tour pace is relaxed and there are plenty of stops. If renting, go your own pace and stop when you wish.
Are there hills?
No. Slight inclines, but nothing that qualifies as a challenging hill on either the guided tour or The Loop.
Are tandems, child attachments, or children's bikes available?
Not at this time.
Can I bring my own bike?
Yes, but we reserve the right to switch you to one of our bikes if it is unsuitable for the tour. You'll need to show up 30 minutes before the tour starts so the guide can inspect your bike. While no discounts are given, if you bring your own bike you'll get a free Tucson Bike Tours t-shirt.
Are there any height or weight restrictions?
Generally speaking, the minimum height is 4'8" and the maximum height is 6'6" (142-198 cm). While the bikes can handle up to 260 lbs (118 kg), typically rider fitness is a more important factor.
Are there safety precautions?
Yes, of course! While we are a fully insured company, following the our staff's instructions will result in the safest ride possible.
Are helmets required?
Yes, and will be provided.
Am I required to sign a waiver/release of liability?
Yes. It is a requirement that all individuals agree to sign a release of liability. If you are under the age of 18, your parent or legal guardian must sign for you. The form will be provided to each participant to sign before the tour.
What weather can I expect?
Weather being weather, it's impossible to predict. That being said, Tucson's climate is overwhelmingly sunny, warm, and mostly dry. From October through May, the average high ranges between 65-90F (18-32C) and the overnight low ranges between 37-57F (3-14C). More more specific information by month, please visit http://www.visittucson.org/about/weather/
What if there is rain or inclement weather?
The tour or rental will typically run in a light scattered rain, but not in more severe or unsafe weather conditions. If Tucson Bike Tours needs to cancel the tour, we will contact you on the day of the tour to reschedule or refund your tour. Please be sure the local (or cell phone) number you provide when buying your tickets is accurate.
What happens if the bike breaks?
On the tours, just tell your guide. With the rentals, call us to troubleshoot and discuss options.
What do I need to wear?
Comfortable weather-appropriate clothes suitable for biking. While the bikes have chain guards, avoid wider bottomed pants. Closed toe shoes are mandatory, no sandals. Sunglasses, visor / ball cap, sunscreen, camera, and a snack and/or money are all recommended.
What is the typical number of people on a tour?
Day Tour groups typically range from 2 to 8 people.
Can you take larger groups or offer private tours?
Yes! We've had wedding parties, reunion, and co-worker groups. Just let us know the details.
Are there bathroom stops?
Yes. The Tucson Bike Tours office (tours) has restrooms available at the start and end of your tour. A stop at a public bathroom is possible during the tour. If renting, there are plenty of bathrooms along The Loop.
I'm a local. Do you offer discounts?
Yes. After your first tour, you never pay to join again, provided that you bring at least 2 people who are paying. So when you get visitors from the north over the winter months, now you know what to do!
I'm an Airbnb host or work at hotel concierge desk. Any special offers?
Yes! Most important, we'd love for you to join a tour free of charge. Once you experience our tour, we are confident you'll want to tell your guests. In addition, we have a referral program in place. Once you take a tour, we can discuss the details.