Tucson Bike Tours FAQ
Do I need to purchase tickets in advance?
Yes. For same day bookings, give us a call if tickets are not available online.
Can I cancel or re-schedule a tour I booked?
If you book www.tucsonbiketours.com, 100% refunds and reschedules are given if notice is given a day in advance. Cancelation and rescheduling requests are due no later than 7pm (mst) the night before your tour. No refunds or reschedules are permitted after this deadline. Earlier notification is appreciated due to limited capacity. Bookings made on 3rd party sites, such as TripAdvisor, Viator, and Expedia, are subject to the cancelation policies of those specific sites.
Is your booking system secure?
Yes, it is SSL encrypted. Our website is through SquareSpace and our reservation platform is with Xola and Viator. These are big names using Amazon technology.
How suitable is the riding for less experienced riders?
If you have basic confidence riding a bike, then you should have a very enjoyable and safe feeling experience on our tours or rentals. Our TripAdvisor reviews confirm this.
Are there hills?
No. Slight inclines, but nothing that qualifies as a challenging hill on either the guided tour or The Loop.
Are tandems, child attachments, or children's bikes available?
Not at this time.
Can I bring my own bike on the tour?
Yes. While no discounts are given, if you bring your own bike you'll get a free Tucson Bike Tours t-shirt.
Are helmets required?
Yes, and will be provided.
What if there is rain or inclement weather?
The tour or rental will typically run in a light scattered rain, but not in more severe or unsafe weather conditions. Rescheduling or refunds are both options with bad weather.
What happens if the bike breaks?
On the tours, just tell your guide. With the rentals, call us to troubleshoot and discuss options.
What do I need to wear?
Comfortable weather-appropriate clothes suitable for biking. While the bikes have chain guards, avoid wider bottomed pants. Closed toe shoes are mandatory, no sandals. Sunglasses & sunscreen are all recommended.
Can you take larger groups or offer private tours?
Yes! We've had wedding parties, reunion, and co-worker groups. Just let us know the details.
Are there bathroom stops?
Yes. The Tucson Bike Tours office (tours) has restrooms available at the start and end of your tour. A stop at a public bathroom is possible during the tour. If renting, there are plenty of bathrooms along The Loop.
Do people really read FAQ pages?
According to my website data, not really.
Other questions? Contact us!