Tucson Bike Tours FAQ
Do I need to purchase tickets in advance?
Yes. There there might not be availability if you show up without a confirmed booking.
Can I cancel or re-schedule a tour I booked?
While no refunds are given, you may re-schedule a tour up to 48 hours in advance. Re-scheduling options are subject to current availability.
Where do I park?
Other than our Sunrise Tour, we do not provide parking. Public parking can be found close to our location. Refer to our location page. Directions are sent in a PDF after ticket purchases.
Is the Day Tour suitable for less experienced riders?
Yes. If you feel confident riding a bike, then you should have a very enjoyable and safe feeling experience on our tours. Our TripAdvisor reviews confirm this. You can always decide to walk your bike if a particular stretch appears too advanced your your experience and skill set. If you have specific concerns, please contact us.
Is the Night Tour ok for very inexperienced riders?
Probably not. You should possess "average" skills and confidence on a bike. It's a mellow tour, but shaking off years of rust at night isn't a good idea. Stick with the daytime tours.
Can minors join the tour?
Yes. Physically capable teenagers that are at least 4'8 (142cm) are encouraged to join.
Am I required to sign a waiver/release of liability?
Yes. It is a requirement that all individuals participating with Tucson Bike Tours agree to sign a release of liability. If you are under the age of 18, your parent or legal guardian must sign for you. The form will be provided to each participant to sign before the tour.
How often will I have to ride on streets with cars?
About 5% of the tour route is on busier streets without a marked bike lane. Approximately 70% is along quiet side streets or average streets with a marked bike route. About 25% of the riding will be on dedicated bike paths. Your guide will prepare you for busier sections in advance, giving you specific advice of where and how to ride. Also, you'll be following your guide, who takes the most appropriate route based on conditions.
What are the riding surfaces like?
Generally good. While you'll discover that Tucson is an amazing bike city, you'll also see some not so amazing roads at times. You'll need to watch for some potholes and cracks. Your guide will give you advance warning and riding tips for more challenging spots, such as railroad crossings.
How fit do I need to be?
You need just a minimal level of fitness. The pace is relaxed and there are plenty of stops.
How fast is the pace?
A mellow pace - usually around 6-8 mph (10-13 kph) in most sections. This is a sightseeing cruise on a comfortable city bike, not a race on a road bike. The aim is to ride at a nice consistent pace that allows the group to stay together, be safe, and enjoy their surroundings as they ride.
How often do we stop?
We generally stop at least every 10 minutes. There is so much to see and discuss along the route! The stops are also a chance to give your butt a break from sitting, which is often very appreciated by folks who don't ride bikes very often.
Are there hills?
No. Slight inclines, but nothing that qualifies as a challenging hill.
What kind of bikes are available?
We offer a Civia Twin City in 3 sizes and a step-through frame. The bike offers a relaxed upright riding position, single gear, rear coaster brakes, front lever brakes, and a gel seat. They are efficient to peddle. For smaller riders, we also offer a Scout 1 from Linus.
Are tandems, child attachments, or children's bikes available?
Not at this time.
Can I bring my own bike?
Yes, but we reserve the right to switch you to one of our bikes if it is unsuitable for the tour. You'll need to show up 30 minutes before the tour starts so the guide can inspect your bike. While no discounts are given, if you bring your own bike you'll get a free Tucson Bike Tours t-shirt.
Are there any height or weight restrictions?
Generally speaking, the minimum height is 4'8" and the maximum height is 6'6" (142-198 cm). While the bikes can handle up to 260 lbs (118 kg), typically rider fitness is a more important factor.
Are there safety precautions?
Yes, of course! While we are a fully insured company, following the guide's safe riding techniques and instructions is a better solution for everyone. You'll be issued a high visibility helmet. Plus, by riding in a group you are much more likely to get noticed by drivers. Finally, before heading out on the streets, you'll test your bike out. This allows you to get a feel for the handling and braking in a calm environment.
Are helmets required?
Yes, and will be provided at the start of the tour.
What's the difference between mornings and afternoons on your day tours?
- Mornings are cooler than the afternoons. So if you are looking for warmer conditions, especially in December and January, join the afternoon tour. If you are looking for cooler conditions, especially in October and May, join the morning tour.
- There is a slight difference in vehicle traffic. In general, the mornings are a bit quieter. The afternoons are not terribly busy by any stretch, but around 4pm commuter traffic begins so some of the intersection crossings may take a little more time and caution.
What weather can I expect?
Weather being weather, it's impossible to predict. That being said, Tucson's climate is overwhelmingly sunny, warm, and mostly dry. From October through May, the average high ranges between 65-90F (18-32C) and the overnight low ranges between 37-57F (3-14C). More more specific information by month, please visit http://www.visittucson.org/about/weather/
What if there is rain or inclement weather?
The tour will typically run in a light scattered rain, but not in more severe or unsafe weather conditions. If Tucson Bike Tours needs to cancel the tour, we will contact you on the day of the tour to reschedule or refund your tour. Please be sure the local (or cell phone) number you provide when buying your tickets is accurate.
What happens if the bike breaks during the tour?
While we maintain the bikes and equip the tires with liners and tube sealant, sometimes glitches occur while our on the tour. Just tell your guide what the problem is and a appropriate adjustments will be attempted. For flat tires, the guide brings a spare tube and pump.
What do I need to wear?
Comfortable weather-appropriate clothes suitable for biking. While the bikes have chain guards, avoid wider bottomed pants. Closed toe shoes are mandatory, no sandals. Sunglasses, visor / ball cap, sunscreen, camera, and a snack and/or money are all recommended. For nights, be prepared for cooler temperatures.
What is the typical number of people on a tour?
Day Tour groups typically range from 2 to 7 people. Night Tours are between 2 and 5 riders.
Can you take larger groups or offer private tours?
Yes! We've had wedding parties, reunion, and co-worker groups. Just let us know the details.
Are there bathroom stops on the tour?
Yes. The Tucson Bike Tours office has restrooms available at the start and end of your tour. A scheduled stop at a public bathroom is made during the tour.
Will food and beverages be provided?
Water is provided on all tours. On the regular day tour, a simple snack of tortillas fresh off the press is usually provided (except Sundays). For the night tour, a stop at a food truck is included. Feel free to bring your own snacks.
Where is there a good place to enjoy a meal or drink after the tour?
There are so many to choose from in Tucson. Some of the best are walking distance from our location. If you are looking for a place after your tour, your guide will be happy to offer some recommendations based on your tastes and interests. See our location page for some popular choices.
Can I leave luggage at your shop?
We can store personal articles or bags during the day for customers. While your bags will be stored in as secure a location as possible, we cannot be held responsible for lost/damaged items.
I'm a local. Do you offer discounts?
Yes. After your first tour, you never pay to join again, provided that you bring at least 2 people who are paying. So when you get visitors from the north over the winter months, now you know what to do!
I'm an Airbnb host or work at hotel concierge desk. Any special offers?
Yes! Most important, we'd love for you to join a tour free of charge. Once you experience our tour, we are confident you'll want to tell your guests. In addition, we have a referral program in place. Once you take a tour, we can discuss the details.